Information We Collect
We collect information necessary to provide our fintech services, including:
How We Use Your Information
Your information is used for:
- Processing financial transactions and payments
- Providing customer support and service improvements
- Complying with regulatory and legal requirements
- Fraud prevention and security monitoring
- Sending transaction alerts and service notifications
- Improving our services and developing new features
Information Sharing
We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations and regulatory requirements
- With trusted service providers who assist in our operations
- In case of business transfers or mergers
- To prevent fraud and ensure transaction security
Data Security
We implement comprehensive security measures including:
- End-to-end encryption for all transactions
- Regular security audits and compliance checks
- Access controls and employee training
- Secure data storage and backup systems
- 24/7 monitoring for suspicious activities
SMS and Communication Preferences
We use mobile numbers to send transaction alerts and SMS notifications based on your preferences. If you do not wish to receive SMS communications from us, please contact our support desk to opt out. However, certain transactional messages may still be sent for security and compliance purposes.
Third-Party Services
When you choose to share information with businesses linked to Diaspay, we may share relevant customer information with those businesses. However, Diaspay is not responsible for how these third parties use or protect your information.
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Request data portability
- File complaints with relevant authorities
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@diaspay.in
Support: sales@diaspay.in